Assessing Service Quality in a Municipality : A Study Based on the Perceptions of Citizens and Frontline Employees

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  Codice DOI: 10.1400/96190

  Permalink: https://digital.casalini.it/10.1400/96190

  MATERIE

  • Economia. Produzione
  • Considerazioni generali di amministrazione pubblica
  • Problemi e servizi di assistenza sociale
  • Educazione superiore (Universitaria)
  • Gestione generale