Gotzamani, Katerina

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Chapter, Measuring the effectiveness of food quality and safety systems : critical factors for effective implementation and their impact on food companies performance, Documenta Universitaria

Gotzamani, Katerina Kafetzopoulos, Dimitris

Measuring the effectiveness of food quality and safety systems : critical factors for effective implementation and their impact on food companies performance

2012 - Documenta Universitaria

Is part of

Quality management and beyond : the current situation and future perspectives. - ( UdG Publicacions)

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Chapter

Chapter, The Application of Quality Function Deployment in Service Quality Management, Firenze University Press

Andronikidis, Andreas Kamvisi, Konstantina Gotzamani, Katerina Georgiou, Andreas C.

The Application of Quality Function Deployment in Service Quality Management

2008 - Firenze University Press

Is part of

Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44)

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