c Chapter Gotzamani, Katerina | Kafetzopoulos, Dimitris Measuring the effectiveness of food quality and safety systems : critical factors for effective implementation and their impact on food companies performance PDF 2012 - Documenta Universitaria Is part of Quality management and beyond : the current situation and future perspectives. - ( UdG Publicacions) Permissions Download | NO Copy/paste | Printing Download | NO Copy/paste | Printing EUR 6.00 VAT Excluded
c Chapter Andronikidis, Andreas | Kamvisi, Konstantina | Gotzamani, Katerina | Georgiou, Andreas C. The Application of Quality Function Deployment in Service Quality Management PDF 2008 - Firenze University Press Is part of Proceedings of the 11th Toulon-Verona international conference on quality in services : higher education, health care, local government, tourism, banking : University of Florence, Dipartimento di scienze aziendali, 4-5 September 2008. - ( Proceedings e report ; 44)