VoIP and Unified Communications : Internet Telephony and the Future Voice Network

a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls. Concise and to the point, this text enables readers from novices to experienced engineers and technical managers to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management. [Publisher's Text]

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