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The Reengineering of the Process of Signature of administrative Documents at the Università Politecnica delle Marche

2020 - EUM - Edizioni Università di Macerata

P. 136-150

  • This paper describes the project related to the reengineering of the process of signature of administrative documents (issued by a monocratic body) started at the Università Politecnica delle Marche. After a mention of the regulatory framework of reference, the case study will be described with a Business Process Reengineering approach: the scope of the measure, the phases of diagnosis of critical issues and priorities, the redesigning of the process – developed in Business Process Modeling Notation (BPMN) language – and finally the product of reengineering, that is the production of a digital workflow integrated in the document management system. [Publisher's text]

Ist Teil von

JLIS : Italian Journal of Library, Archives and Information Science = Rivista italiana di biblioteconomia, archivistica e scienza dell'informazione : 11, 3, 2020