2012 - Documenta Universitaria
Capítulo
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Is the EFQM Self-Evaluation Model in decline?
P. 109-119
Forma parte de
Quality management and beyond : the current situation and future perspectives. - ( UdG Publicacions)-
Información
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En el mismo volumen
- Presentation
- Introduction
- Quality management and its relationship with performance and other management systems
- Is ISO 9001 really effective for the global supply chain management? : a preliminary exploratory analysis on customer-suppliers relationships in China
- Quality Management and Human Resource Management: a Focus on Employee Motivation Practices
- Methodology proposal : assessing service quality in a multi-channel environment
- Antecedents of satisfaction in online travel agency services
- Exploring the application of ISO 10001 and ISO 10002 in university courses
- Measuring the effectiveness of food quality and safety systems : critical factors for effective implementation and their impact on food companies performance
- Is the EFQM Self-Evaluation Model in decline?
- Integration of innovation management system standards within existing management systems : a proposed guideline
- Integration of management systems and innovation : are they related?