Bernardo, Mercè

Autor
Capítulo, Presentation, Documenta Universitaria
Capítulo, Antecedents of satisfaction in online travel agency services, Documenta Universitaria
Capítulo, Integration of management systems and innovation : are they related?, Documenta Universitaria
Capítulo, Integration of innovation management system standards within existing management systems : a proposed guideline, Documenta Universitaria
E-book, Quality management and beyond : the current situation and future perspectives, Documenta Universitaria
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