Beattie, Vivien | Roslender, Robin | Smith, Sarah Jane Balancing on a tightrope : customer relational capital, value creation and disclosure Franco Angeli Is part of Financial reporting : bilancio, controlli e comunicazione d'azienda : 3/4, 2013 View the Terms of Use Download Copy/paste Printing Download | Copy/paste | Printing EUR 18.70 VAT Excluded Purchase PDF a Article