2021 - Franco Angeli
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Public sector communication professions in the Twitter-sphere
90-108 p.
- The paper aims to critically analyze the debate on Public Sector Communication professions that has developed on Twitter with regard to its content and to the main actors involved. We focus on the themes and the words used, in order to explore how discourses about the reform are framed. Secondly, we aim at understanding whether and how different actors have appropriated the topic. While the core of our study adopts qualitative methods, we also provide basic quantitative metrics, which contribute to a better understanding of the dynamics characterizing the conversations addressing public sector communication (PSC). Quantitative analyses include activity metrics, patterns of influence, tweet flow variation over time, user activity, tweet popularity. We then perform a thematic analysis, aiming at identifying the prevailing issues, the goals, and the communication style adopted. [Publisher's text].
Ist Teil von
Sociologia della comunicazione : 61, 1, 2021-
Informationen
ISSN: 1972-4926
KEYWORDS
- Public sector communication, Law 150, public sector communication professions, Twitter, professional boundaries
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In derselben Datei
- Preface
- The challenges of public sector communication in the face of the pandemic crisis : professional roles, competencies and platformization
- Citizen engagement and the Covid-19 mask communication
- The hybridity of public communication : on old component still a sign of modernity in France
- If a picture is not worth a thousand words : digital infographics use during the Covid-19 pandemic crisis
- Fighting disinformation : the impact of the Covid-19 on youth trust in European institutions
- Public sector communication professions in the Twitter-sphere
- Public communication and the role of social media in enhancing democratic innovation : the case of the city of Bologna
- A social struggle against Covid-19, crisis communication during the pandemic : trust and proximity of Italian public healthcare sector administrations
- Italian communication professionals : a comparison among public and private sector ones in search of sediments of innovation
- Public communication and pandemic crisis : the case of the municipality of Peccioli