2017 - Franco Angeli
Artikel
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The relationship between servitization and product-service system : insights from the literature
29-51 p.
- The aim of this paper is to analyse the transformation of manufacturing firms into solution providers, drawing together the contributions of the servitization and product-service system (PSS) research domains. Although scholars have been highly committed to their examination of these two concepts, a gap in the holistic view still emerges and even problems in terminology seem to exist. This paper aims to fill this gap through a systematic literature review, based on rigorous and reproducible criteria. In reviewing the 164 selected papers through a thematic analysis, the study shows that even if the terms Servitization and Product- Service System are particularly related to each other they cannot be considered as synonymous but should be considered as sequential. [Publisher's text].
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Esperienze d'impresa : 1, 2017-
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ISSN: 2283-3374
KEYWORDS
- Manufacturing firms, servitization, product-service system, systematic literature review, thematic analysis
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